How to download game/get key after purchase?

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Mastrik
Posts: 1
Joined: Thu Dec 06, 2012 10:12 pm

How to download game/get key after purchase?

Post by Mastrik »

I bought FTL yesterday on the ftlgame.com but never received a key or how to download the game, I emailed customer service on this site and to Humble Store last night after 5 hours went by but still haven't gotted a response. PayPal charged my account and verified funds were sent and I don't want to go through the dispute process, is there another way to contact someone to get the game? If they ran out of keys or something that would be fine, I just would like to hear something.

Edit: Nevermind, I was able to go back in my browsers history to yesterday and access the page when I bought it, never got an email but it did give me the steam key but not DRM-free one, oh well good enough.
boa13
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Joined: Mon Sep 17, 2012 11:42 pm

Re: How to download game/get key after purchase?

Post by boa13 »

Have you tried this form?

http://support.humblebundle.com/custome ... y-resender

If you put your email address there, they should send the download link again. Are you sure you made no mistake in the email address you gave them?
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Matthew
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Joined: Thu Apr 19, 2012 9:31 am

Re: How to download game/get key after purchase?

Post by Matthew »

The DRM-free download links should be right below your Steam key.
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