I bought FTL yesterday on the ftlgame.com but never received a key or how to download the game, I emailed customer service on this site and to Humble Store last night after 5 hours went by but still haven't gotted a response. PayPal charged my account and verified funds were sent and I don't want to go through the dispute process, is there another way to contact someone to get the game? If they ran out of keys or something that would be fine, I just would like to hear something.
Edit: Nevermind, I was able to go back in my browsers history to yesterday and access the page when I bought it, never got an email but it did give me the steam key but not DRM-free one, oh well good enough.
How to download game/get key after purchase?
-
- Posts: 808
- Joined: Mon Sep 17, 2012 11:42 pm
Re: How to download game/get key after purchase?
Have you tried this form?
http://support.humblebundle.com/custome ... y-resender
If you put your email address there, they should send the download link again. Are you sure you made no mistake in the email address you gave them?
http://support.humblebundle.com/custome ... y-resender
If you put your email address there, they should send the download link again. Are you sure you made no mistake in the email address you gave them?
Forum janitor — If you spot spam, PM me the URL and/or the username of the spammer.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.
- Matthew
- Site Admin
- Posts: 966
- Joined: Thu Apr 19, 2012 9:31 am
Re: How to download game/get key after purchase?
The DRM-free download links should be right below your Steam key.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here