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Help!

Posted: Mon Dec 10, 2012 3:48 pm
by Flynn360
Hi i just downloaded the game from the website and ive got a problem!
i cant see the characters on screen nor any space ships just the rooms please help.
thanks for reading chris

Re: Help!

Posted: Mon Dec 10, 2012 4:08 pm
by UltraMantis
Hey Chris. Sorry about the display problems.

It would help if you can post details about your comupter.

- OS: Windows (XP,Vista,Win7), Mac, Linux
- Graphics card. This is probably most important.
- Amount of RAM.
- Laptop or desktop?

It's probably caused by your GFX card not having good OpenGL support. You can try and update the drivers to see if it helps.

Re: Help!

Posted: Mon Dec 10, 2012 4:39 pm
by Flynn360
its a acer extensa laptop with 1GB ram and i don't know the graphics card but the game is running fine just without those previously mentioned.
also how would i update the drivers?

Re: Help!

Posted: Mon Dec 10, 2012 7:26 pm
by UltraMantis
Click on the Start button then type: devmgmt.msc in the search box. The search will find the program, all you have to do is click on it.

Look under Display Adapters. You can use google to find the latest drivers. Or try to find your model on this list.

Most of the Acer Extensa models i have googled have Intel's integrated graphics adapters (though some have ATI). These sometimes cause OpenGL problems and are not officially supported. They sometimes work, sometimes not and usually the problem is caused by Intel's or OEM drivers. Your best hope for getting FTL to run is to try different drivers. Only use drivers from official providers though.

Btw, don't be confused by things like graphics card, GFX display, display adapter, VGA adapter. They all mean the same thing.
devman.png

Re: Help!

Posted: Tue Dec 11, 2012 8:43 pm
by Flynn360
Thank you so much i firstly installed the wrong drive and crashed everything but ive now got it sorted and im in love with this game! i cant thank you enough for helping me.

from chris

Re: Help!

Posted: Wed Dec 12, 2012 5:47 am
by Matthew
Glad it worked out! Thanks UltraMantis, as always, for your help with support.

Re: Help!

Posted: Wed Dec 12, 2012 6:03 am
by UltraMantis
Glad to help. :D Have fun.