Help!

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Flynn360
Posts: 5
Joined: Mon Dec 10, 2012 1:36 pm

Help!

Post by Flynn360 »

Hi i just downloaded the game from the website and ive got a problem!
i cant see the characters on screen nor any space ships just the rooms please help.
thanks for reading chris
UltraMantis
Posts: 2125
Joined: Thu Sep 20, 2012 3:17 pm

Re: Help!

Post by UltraMantis »

Hey Chris. Sorry about the display problems.

It would help if you can post details about your comupter.

- OS: Windows (XP,Vista,Win7), Mac, Linux
- Graphics card. This is probably most important.
- Amount of RAM.
- Laptop or desktop?

It's probably caused by your GFX card not having good OpenGL support. You can try and update the drivers to see if it helps.
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Flynn360
Posts: 5
Joined: Mon Dec 10, 2012 1:36 pm

Re: Help!

Post by Flynn360 »

its a acer extensa laptop with 1GB ram and i don't know the graphics card but the game is running fine just without those previously mentioned.
also how would i update the drivers?
UltraMantis
Posts: 2125
Joined: Thu Sep 20, 2012 3:17 pm

Re: Help!

Post by UltraMantis »

Click on the Start button then type: devmgmt.msc in the search box. The search will find the program, all you have to do is click on it.

Look under Display Adapters. You can use google to find the latest drivers. Or try to find your model on this list.

Most of the Acer Extensa models i have googled have Intel's integrated graphics adapters (though some have ATI). These sometimes cause OpenGL problems and are not officially supported. They sometimes work, sometimes not and usually the problem is caused by Intel's or OEM drivers. Your best hope for getting FTL to run is to try different drivers. Only use drivers from official providers though.

Btw, don't be confused by things like graphics card, GFX display, display adapter, VGA adapter. They all mean the same thing.
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Flynn360
Posts: 5
Joined: Mon Dec 10, 2012 1:36 pm

Re: Help!

Post by Flynn360 »

Thank you so much i firstly installed the wrong drive and crashed everything but ive now got it sorted and im in love with this game! i cant thank you enough for helping me.

from chris
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Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Help!

Post by Matthew »

Glad it worked out! Thanks UltraMantis, as always, for your help with support.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
UltraMantis
Posts: 2125
Joined: Thu Sep 20, 2012 3:17 pm

Re: Help!

Post by UltraMantis »

Glad to help. :D Have fun.
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