Game crashes when selecting a crew member

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A DUCK
Posts: 2
Joined: Sun Dec 09, 2012 1:25 pm

Game crashes when selecting a crew member

Post by A DUCK »

hey guys,

im running this game on windows vista and it works fine until i select a crew member. it just quits and does not show any error messages and in the crashlog i can only find my stats from the last game.
UltraMantis
Posts: 2125
Joined: Thu Sep 20, 2012 3:17 pm

Re: Game crashes when selecting a crew member

Post by UltraMantis »

No idea why it crashes that way, sorry. Maybe the game wasn't installed properly so you can try to uninstall and reinstall the game.

Are you running the Steam version?
Have you modded the game?
Is the game slow or is anything strange happening before it crashes?
What graphics card do you have?
Are your drivers up to date?
Have you scanned your PC for viruses or malware recently?
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A DUCK
Posts: 2
Joined: Sun Dec 09, 2012 1:25 pm

Re: Game crashes when selecting a crew member

Post by A DUCK »

i already restalled it, im running it with steam, ive not been modding it, no its working very fine, my graphiccard is ATI Mobility Radeon HD 2700, my drivers should be up to date ( dont think that would cause such a weird crash anyways), my computer is clean.
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Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Game crashes when selecting a crew member

Post by Matthew »

I'm not sure what you mean by crashlogs just having your last game stats. There should be a stack trace inside any crash logging file, and that's the most important part for me being able to solve what's happening. If you have any crash files, send them to zasdarq@ftlgame.com. Also check for any output in "stdout.txt."

Sorry about the problem. I haven't heard of that happening to other people before. Hopefully we can get it sorted out.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
lastac
Posts: 1
Joined: Sun Dec 16, 2012 1:59 am

Re: Game crashes when selecting a crew member

Post by lastac »

i'm am experiencing the same problem, here are 2 of my crash log
Version = 1.02.6
Last Player Ship
Last Enemy Ship
Last Event Text = Welcome to FTL! You are the captain of a Federation starship on a very important mission.
Stack Trace:
1 - 0x1f534540
2 - 0x690e03d8 atiPPHSN
3 - 0x5604418b

Version = 1.02.6
Last Player Ship
Last Enemy Ship
Last Event Text = Welcome to FTL! You are the captain of a Federation starship on a very important mission.
Stack Trace:
1 - 0x08d1a040
2 - 0x690e03d8 atiPPHSN
3 - 0x5604418b
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Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Game crashes when selecting a crew member

Post by Matthew »

Looks like an ATI problem lastac. Have you tried updating your video drivers?

Sorry about the crashes :(
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
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