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Game wont open on steam with surface pro
Posted: Mon Jul 08, 2013 2:45 pm
by sds0918
Anyone have this issue? A window pops up for one second and closes when attempting to open it. That's all that happens.
Re: Game wont open on steam with surface pro
Posted: Mon Jul 08, 2013 7:51 pm
by boa13
Moved from Discussion to Technical Support and Bugs.
Can you post the specs of your machine? CPU? 64-bits? RAM? Most importantly, what graphics card (or chip) do you have, and what drivers do you use? Make sure to use the latest.
Re: Game wont open on steam with surface pro
Posted: Tue Jul 09, 2013 3:09 am
by vandalrg
Same issue on my Surface Pro using Steam. Initially the game wouldn't launch so I went out and got the latest video driver which fixed it for about a day. Now I'm back to square one, game won't launch.
Error log:
Version = 1.03.3
Stack Trace:
1 - 0x04de13a0 RegisterProcTableCallback
2 - 0x04ddf6ce RegisterProcTableCallback
3 - 0x04ec1503 RegisterProcTableCallback
4 - 0x050b7d30 DrvCreateLayerContext
5 - 0x733cbc3c wglSwapMultipleBuffers
6 - 0x733cc17f wglCreateLayerContext
7 - 0x733cc1d0 wglCreateContext
8 - 0x68132e62 SDL_RegisterApp
9 - 0x68135b5b SDL_RegisterApp
10 - 0x6812bbb5 SDL_SetVideoMode
11 - 0x00404b8f
12 - 0x005a0ef8
13 - 0x0069415b
14 - 0x004010fd
15 - 0x774fbf39 RtlInitializeExceptionChain
16 - 0x774fbf0c RtlInitializeExceptionChain
System specs:
Intel i5 3317u @ 1.7 ghz
64 bit Windows 8
4Gb RAM
Video Card: Intel HD 4000
Driver version: 9.17.10.3062
I've also made sure I'm an admin (I am) and have forced the executable to run as administrator. Going to go back to tinkering. I've got other computers I can run this on, but I really want to play it on my Surface!
Re: Game wont open on steam with surface pro
Posted: Tue Jul 09, 2013 3:26 am
by vandalrg
Update:
Re-installing the updated video driver fixed the problem... again.
New version is: 9.18.10.3165
Looking through my logs it looks like the driver updated itself and reverted back to the older version.. while I was playing the game, causing it to crash (with no saves)
Moral of the story: Updating my video driver worked, now to figure out why Windows decided to update it.
Re: Game wont open on steam with surface pro
Posted: Tue Jul 09, 2013 8:19 pm
by boa13
Thanks for keeping us informed, vandalrg.
sds0918, did you try updating your video drivers?