Game wont open on steam with surface pro
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- Posts: 1
- Joined: Mon Jul 08, 2013 2:42 pm
Game wont open on steam with surface pro
Anyone have this issue? A window pops up for one second and closes when attempting to open it. That's all that happens.
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- Posts: 808
- Joined: Mon Sep 17, 2012 11:42 pm
Re: Game wont open on steam with surface pro
Moved from Discussion to Technical Support and Bugs.
Can you post the specs of your machine? CPU? 64-bits? RAM? Most importantly, what graphics card (or chip) do you have, and what drivers do you use? Make sure to use the latest.
Can you post the specs of your machine? CPU? 64-bits? RAM? Most importantly, what graphics card (or chip) do you have, and what drivers do you use? Make sure to use the latest.
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I have powers, moderator powers. I am not keen on using them, but will do so if needed.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.
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- Joined: Tue Jul 09, 2013 3:02 am
Re: Game wont open on steam with surface pro
Same issue on my Surface Pro using Steam. Initially the game wouldn't launch so I went out and got the latest video driver which fixed it for about a day. Now I'm back to square one, game won't launch.
Error log:
Version = 1.03.3
Stack Trace:
1 - 0x04de13a0 RegisterProcTableCallback
2 - 0x04ddf6ce RegisterProcTableCallback
3 - 0x04ec1503 RegisterProcTableCallback
4 - 0x050b7d30 DrvCreateLayerContext
5 - 0x733cbc3c wglSwapMultipleBuffers
6 - 0x733cc17f wglCreateLayerContext
7 - 0x733cc1d0 wglCreateContext
8 - 0x68132e62 SDL_RegisterApp
9 - 0x68135b5b SDL_RegisterApp
10 - 0x6812bbb5 SDL_SetVideoMode
11 - 0x00404b8f
12 - 0x005a0ef8
13 - 0x0069415b
14 - 0x004010fd
15 - 0x774fbf39 RtlInitializeExceptionChain
16 - 0x774fbf0c RtlInitializeExceptionChain
System specs:
Intel i5 3317u @ 1.7 ghz
64 bit Windows 8
4Gb RAM
Video Card: Intel HD 4000
Driver version: 9.17.10.3062
I've also made sure I'm an admin (I am) and have forced the executable to run as administrator. Going to go back to tinkering. I've got other computers I can run this on, but I really want to play it on my Surface!
Error log:
Version = 1.03.3
Stack Trace:
1 - 0x04de13a0 RegisterProcTableCallback
2 - 0x04ddf6ce RegisterProcTableCallback
3 - 0x04ec1503 RegisterProcTableCallback
4 - 0x050b7d30 DrvCreateLayerContext
5 - 0x733cbc3c wglSwapMultipleBuffers
6 - 0x733cc17f wglCreateLayerContext
7 - 0x733cc1d0 wglCreateContext
8 - 0x68132e62 SDL_RegisterApp
9 - 0x68135b5b SDL_RegisterApp
10 - 0x6812bbb5 SDL_SetVideoMode
11 - 0x00404b8f
12 - 0x005a0ef8
13 - 0x0069415b
14 - 0x004010fd
15 - 0x774fbf39 RtlInitializeExceptionChain
16 - 0x774fbf0c RtlInitializeExceptionChain
System specs:
Intel i5 3317u @ 1.7 ghz
64 bit Windows 8
4Gb RAM
Video Card: Intel HD 4000
Driver version: 9.17.10.3062
I've also made sure I'm an admin (I am) and have forced the executable to run as administrator. Going to go back to tinkering. I've got other computers I can run this on, but I really want to play it on my Surface!
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- Posts: 2
- Joined: Tue Jul 09, 2013 3:02 am
Re: Game wont open on steam with surface pro
Update:
Re-installing the updated video driver fixed the problem... again.
New version is: 9.18.10.3165
Looking through my logs it looks like the driver updated itself and reverted back to the older version.. while I was playing the game, causing it to crash (with no saves)
Moral of the story: Updating my video driver worked, now to figure out why Windows decided to update it.
Re-installing the updated video driver fixed the problem... again.
New version is: 9.18.10.3165
Looking through my logs it looks like the driver updated itself and reverted back to the older version.. while I was playing the game, causing it to crash (with no saves)

Moral of the story: Updating my video driver worked, now to figure out why Windows decided to update it.
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- Posts: 808
- Joined: Mon Sep 17, 2012 11:42 pm
Re: Game wont open on steam with surface pro
Thanks for keeping us informed, vandalrg. 
sds0918, did you try updating your video drivers?

sds0918, did you try updating your video drivers?
Forum janitor — If you spot spam, PM me the URL and/or the username of the spammer.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.