FTL freezes my computer when I try to save and quit

Discuss problems related to FTL here. If you are having a problem or experiencing a bug PLEASE READ THE "MUST READ" POST.
dsmkii
Posts: 1
Joined: Fri Jan 11, 2013 5:32 pm

FTL freezes my computer when I try to save and quit

Post by dsmkii »

Hi all. I've played FTL twice so far and when I tried to quit the game, the screen would turn black while the background music continues playing. No command seemed to work (alt F4, ctrl+alt+del), I had to hold the power button of my laptop in order to turn off the computer.

When the first time happened, I used the "save and quit" button. Second time was just "quit" from the main menu. However, the game did save from my first time, cause I was able to continue the game the second time I played the game. Other than this issue, the game runs just fine.

Does anyone have any idea? Thank you!
Daniel15092
Posts: 1
Joined: Sun Feb 17, 2013 12:25 pm

Re: FTL freezes my computer when I try to save and quit

Post by Daniel15092 »

You should try reinstalling FTL or make sure your graphics card, if it doesn't fit on your screen try a lower resolution or 16bit
UltraMantis
Posts: 2125
Joined: Thu Sep 20, 2012 3:17 pm

Re: FTL freezes my computer when I try to save and quit

Post by UltraMantis »

Post some details about your computer.

OS -?
RAM -?
CPU -?
graphics adapter -?

And anything else that may be usefull.

If the game freezes on you, you can try pressing Ctrl+Alt+Del to try to open the task manager and force quit the game. Although it sounds like you tried that already.
Report spam using the handy Report Button Mod.
Killgannon
Posts: 3
Joined: Mon May 06, 2013 3:17 pm

Re: FTL freezes my computer when I try to save and quit

Post by Killgannon »

I too have this issue. Here are my specs-

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware X51
BIOS: BIOS Date: 08/16/12 10:01:16 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8078MB RAM
Page File: 2731MB used, 13424MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode




Display Devices
---------------
Card name: NVIDIA GeForce GT 640
Manufacturer: NVIDIA
Chip type: GeForce GT 640
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0FC0&SUBSYS_100F10DE&REV_A1
Display Memory: 4045 MB
Dedicated Memory: 973 MB
Shared Memory: 3071 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 917W
Monitor Id: AOC1917
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1422 (English)
Driver Version: 9.18.13.1422
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/14/2013 22:53:06, 17990800 bytes


PLEASE HELP!
boa13
Posts: 808
Joined: Mon Sep 17, 2012 11:42 pm

Re: FTL freezes my computer when I try to save and quit

Post by boa13 »

Thanks for providing you configuration's details. :)

What happens when you try pressing on Ctrl-Alt-Del?

Do you have any special software installed (screenshot grabber, anti-cheat systems or cheat systems, etc.)?

What version of the game are you using? Steam? GOG? Official Web Site? Did you try the latest version (1.3.x)?
Forum janitor — If you spot spam, PM me the URL and/or the username of the spammer.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.
Killgannon
Posts: 3
Joined: Mon May 06, 2013 3:17 pm

Re: FTL freezes my computer when I try to save and quit

Post by Killgannon »

boa13 wrote:Thanks for providing you configuration's details. :)

What happens when you try pressing on Ctrl-Alt-Del?

Do you have any special software installed (screenshot grabber, anti-cheat systems or cheat systems, etc.)?

What version of the game are you using? Steam? GOG? Official Web Site? Did you try the latest version (1.3.x)?
I have no applications above mentioned that may effect anything of the sort. I downloaded the game from Steam. Just yesterday. I believe the first time it worked fine, but every time since, it's frozen my comp when exiting the game ANY way. Should i try ctr-alt-deleteing and end tasking? Would that make a difference? I'd rather not do that every time though. Any ideas on the problem?
boa13
Posts: 808
Joined: Mon Sep 17, 2012 11:42 pm

Re: FTL freezes my computer when I try to save and quit

Post by boa13 »

I was just curious to know if Ctrl-Alt-Del was an available key combination. If it doesn't work, then it means the whole computer is definitely frozen and must be rebooted; if it works, then it means the software was frozen (maybe FTL, maybe also parts of Windows), but some parts of the operating system were still working. Not much of a help to the user, but interesting to know when you try to understand where the problem can be.

Can you also confirm that the game works fine until you try to Save&Quit?
Forum janitor — If you spot spam, PM me the URL and/or the username of the spammer.
I have powers, moderator powers. I am not keen on using them, but will do so if needed.
Killgannon
Posts: 3
Joined: Mon May 06, 2013 3:17 pm

Re: FTL freezes my computer when I try to save and quit

Post by Killgannon »

boa13 wrote:I was just curious to know if Ctrl-Alt-Del was an available key combination. If it doesn't work, then it means the whole computer is definitely frozen and must be rebooted; if it works, then it means the software was frozen (maybe FTL, maybe also parts of Windows), but some parts of the operating system were still working. Not much of a help to the user, but interesting to know when you try to understand where the problem can be.

Can you also confirm that the game works fine until you try to Save&Quit?
I full reboot is required. Ctrl-alt-delete is not an option. The whole PC completely freezes. I actually did ctrl-alt-delete earlier to close the game out, and it worked, but I am unable to save. WTF is going on...ANY ideas that would help?
User avatar
Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: FTL freezes my computer when I try to save and quit

Post by Matthew »

Someone recently had a problem similar to that where their anti-malware software was interrupting FTL's save process and locking up the whole system. Are you running any AV stuff that you could temporarily disable to see if that's the problem?
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
Krantzstone
Posts: 1
Joined: Mon Aug 12, 2013 9:20 am

Re: FTL freezes my computer when I try to save and quit

Post by Krantzstone »

Also having this problem. It doesn't seem to be consistent, and sometimes it happens when trying to start the game as well (screen turns black but the 'LOADING' never shows up). Can't alt-tab out or ctrl-alt-delete or anything; requires hard reboot with power button.
Post Reply