Don't know where else to post this...

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Merrick001
Posts: 2
Joined: Sat Jun 22, 2013 5:57 pm

Don't know where else to post this...

Post by Merrick001 »

Well I made a boo boo. I screwed up. I had purchased this game off the humble bundle sale yesterday, but I made a mistake in my email. Now, I had made a typo in the email, sending it off to an email that doesn't exist. So the request never went through.

I have control over both emails (the one I sent the request to which didn't exist yet, and the one I meant to send it to) and I can most definitely confirm that I own both. I tried to use the key resender, but yeah obviously I couldn't get the key through the good email.

I emailed support, does anyone know when they could get in touch with me? I just want to play this game really bad. :)

Thanks for any reassurance you guys can give me.
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Matthew
Site Admin
Posts: 966
Joined: Thu Apr 19, 2012 9:31 am

Re: Don't know where else to post this...

Post by Matthew »

What support did you email? Shoot me an email (zasdarq@ftlgame.com) and give me the 'wrong' email you put in and I'll get your key for you :)
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
Merrick001
Posts: 2
Joined: Sat Jun 22, 2013 5:57 pm

Re: Don't know where else to post this...

Post by Merrick001 »

Understood. Sending you an email. Thanks for your prompt response, sir! :D
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