major loading issues

[drn2013]

i have played FTL for about 40 hours and now when i load up FTL, the loading screen gets all the way to the end then it freezes, all the sounds come on after it freezes the game though, but it wont move forward, i have uninstalled and reinstalled the game and that didn't help, any suggestions on how to troubleshoot this

[boa13]

Can you answer these questions? They might help others help you.

- Did you install mods at some point?
- Have you installed the latest FTL version?
- What operating system do you use (Windows, Mac, Linux)?
- 32-bits or 64-bits operating system?
- What graphics card do you use?
- Are the drivers up-to-date?

[drn2013]

i have never installed any mods ever. i have the latest version of FTL. windows. 32 bits. i dont know. yes

[boa13]

Moved from the Discussion sub-forum to the Technical Support and Bugs sub-forum, so the the devs have a better chance of seeing it.

[Matthew]

Failing to load is usually a sign that the profile file has become corrupted somehow. You can check this by going to the profile location (described here: http://www.ftlgame.com/forum/viewtopic.php?f=9&t=1892) and moving the file out of that folder to see if the game loads. If that is the problem, then you will have lost all of your game data since the profile file is unusable now

The good news is there's a helpful community tool that will let you unlock any ships or achievements you may have gotten in the 40 hours of play: http://www.ftlgame.com/forum/viewtopic.php?f=9&t=1892

I'm terribly sorry about the problem and the inconvenience! Let me know if it still won't work.

[drn2013]

i have done what you have said and it still doesn't work so yeah

[Matthew]

Are you using Steam? You'll have to disable the Steam Cloud Sync as well. To do that, right click on FTL and go to Properties then the "Updates" tab and and uncheck the box for Cloud Sync.

[drn2013]

thank you so much it works perfectly now thank you

[Matthew]

Great Sorry again about the problem!