Hello, I'm a big fan of FTL and have no problems running the game on my desktop. My laptop, however, is unable to start the game at all. The game window opens up shuts down less than a second later. The video card drivers are all up to date and I have tried every method listed in previous support threads. Here is a sample of the most recent crash log:
Version = 1.03.1
Stack Trace:
1 - 0x687c1c32 GetKtProcAddress
2 - 0x6c811d8b GetD3DKMTProcAddress
3 - 0x06e898c2 ShInitialize
4 - 0x06e79765 ShInitialize
5 - 0x77cfe1b2 RtlFreeUnicodeString
6 - 0x77d0c489 RtlRunOnceComplete
7 - 0x758b443a GlobalAlloc
8 - 0x06e4655e ShInitialize
9 - 0x071faa2b ShInitialize
10 - 0x77d09f15 RtlInitializeExceptionChain
11 - 0x0072a2ee
12 - 0x7efde000
Game Cannot Open
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Matthew
- Site Admin
- Posts: 966
- Joined: Thu Apr 19, 2012 9:31 am
Re: Game Cannot Open
Have you checked for updated video drivers? If you send me a dxdiag dump of your laptop to zasdarq@ftlgame.com I'd be happy to look for you.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
-
Matthew
- Site Admin
- Posts: 966
- Joined: Thu Apr 19, 2012 9:31 am
Re: Game Cannot Open
The OP was able to fix the problem by updating his video drivers from the Lenovo website.
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here