Problems with Freezing Win10

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malavolti
Posts: 2
Joined: Sun Aug 19, 2018 11:04 pm

Problems with Freezing Win10

Postby malavolti » Sun Aug 19, 2018 11:15 pm

I decided to Dust off FTL once again and save the Federation. However, the Rebels developed a new strategy . They Freeze my PC at various points so that I can not exit tab out or otherwise escaope or resolve the issue there are no error logs and the Freeze requires a full reboot to escape
I am currently running
win 10
AMD FX-8310
8Gb ram
AMD Radeon R7 200 Series
video drivers and Windows are current and up to date

attempts at solution include:
disabling game mode on AVAST anti virus
Disabling Steam Overlay
Running in windowed mode
Verifying local files
uninstall/re-installing the game

so far none of these has proven to be the fix i am looking for
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isla
Posts: 316
Joined: Mon Mar 16, 2015 11:22 pm

Re: Problems with Freezing Win10

Postby isla » Mon Aug 20, 2018 9:26 pm

This could be a driver issue. Could you shoot me a dxdiag report at contact@subsetgames.com?
malavolti
Posts: 2
Joined: Sun Aug 19, 2018 11:04 pm

Re: Problems with Freezing Win10

Postby malavolti » Tue Aug 21, 2018 5:37 pm

it looks like i missed a driver update for my GPU updatating and restarting seems to have fixed my issues
again thankyou Isla and Subnet staff for your quick help
User avatar
isla
Posts: 316
Joined: Mon Mar 16, 2015 11:22 pm

Re: Problems with Freezing Win10

Postby isla » Tue Aug 21, 2018 8:37 pm

I'm glad to hear it's working again! Thank you for letting us know what worked.

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