Page 1 of 1

Problem with payment

Posted: Wed Feb 20, 2013 10:50 pm
by Zekinox
Hi everyone,

So i recently bought FTL from your site ( http://www.ftlgame.com/) with paypal. It seems that my funds have been send but in an other hand your site didn't deliver the download for the game.

The window appeared but nothing happened (only a waiting signal that said "contacting paypal", or something similar). and my window finaly died ( because no connection had been found).. But i recieved a mail from paypal that say i purchased the game.

So i could send to a moderator this mail and hope to get the game without any problem.

EDIT : i'm sending a mail to this adress : zasdarq@ftlgame.com , as i saw it is for tech support.
but i keep this post online just in case ;)

Re: Problem with payment

Posted: Thu Feb 21, 2013 2:49 am
by UltraMantis
Check your email account and possibly the spam inbox. You should have received an email with details on how to download the game.

You can also visit this page: http://support.humblebundle.com/custome ... y-resender and have the email re-sent to you in case it was lost.

Re: Problem with payment

Posted: Thu Feb 21, 2013 10:59 am
by Matthew
The link Ultramantis provided can be very useful, but I also emailed your key to you. Sorry about the problem.