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Blue screen crash on exit, Advanced Edition

Posted: Wed Oct 02, 2019 4:48 pm
by Old Harry
Hey, I've been playing and enjoying FTL for years now and last year installed Advanced Edition.

Unfortunately every so often (perhaps every tenth time) when I close the program (either the X or through the menu) I get a blue screen crash that talks about a Pointer Exception. Sometimes this wipes my profile, but usually it doesn't.

- I can't find anything in C:\Program Files (x86)\FTL\crashlogs\ to give you
- I've checked that my drivers are up to date
- This is FTL version 1.5.13

System specs:
OS: Windows 10
CPU: i5-3450
Graphics card: Radeon HD6450

Is there any other info that would help?

Re: Blue screen crash on exit, Advanced Edition

Posted: Thu Oct 03, 2019 6:07 am
by isla
Could you please send us a dxdiag report and a copy of your log file? That would give me more specific information to work with.

Re: Blue screen crash on exit, Advanced Edition

Posted: Thu Oct 03, 2019 9:49 am
by Old Harry
Hi Isla,

I couldn't figure out how to attach it so here's a link to download the dxdiag.
https://www.dropbox.com/s/221eio03szpy8 ... g.txt?dl=0

Where would I find the log file? C:\Program Files (x86)\FTL\crashlogs\ is empty - is it somewhere else? These are the files from My Games, but I don't think they are logs:
https://www.dropbox.com/s/jnx8vxkblbrgz ... s.zip?dl=0

Thanks
Adam

Re: Blue screen crash on exit, Advanced Edition

Posted: Fri Oct 04, 2019 6:15 am
by isla
Let's switch to direct email: contact@subsetgames.com