Blue screen crash on exit, Advanced Edition

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Old Harry
Posts: 4
Joined: Sat Mar 17, 2018 8:24 pm

Blue screen crash on exit, Advanced Edition

Postby Old Harry » Wed Oct 02, 2019 4:48 pm

Hey, I've been playing and enjoying FTL for years now and last year installed Advanced Edition.

Unfortunately every so often (perhaps every tenth time) when I close the program (either the X or through the menu) I get a blue screen crash that talks about a Pointer Exception. Sometimes this wipes my profile, but usually it doesn't.

- I can't find anything in C:\Program Files (x86)\FTL\crashlogs\ to give you
- I've checked that my drivers are up to date
- This is FTL version 1.5.13

System specs:
OS: Windows 10
CPU: i5-3450
Graphics card: Radeon HD6450

Is there any other info that would help?
User avatar
isla
Posts: 325
Joined: Mon Mar 16, 2015 11:22 pm

Re: Blue screen crash on exit, Advanced Edition

Postby isla » Thu Oct 03, 2019 6:07 am

Could you please send us a dxdiag report and a copy of your log file? That would give me more specific information to work with.
Old Harry
Posts: 4
Joined: Sat Mar 17, 2018 8:24 pm

Re: Blue screen crash on exit, Advanced Edition

Postby Old Harry » Thu Oct 03, 2019 9:49 am

Hi Isla,

I couldn't figure out how to attach it so here's a link to download the dxdiag.
https://www.dropbox.com/s/221eio03szpy8 ... g.txt?dl=0

Where would I find the log file? C:\Program Files (x86)\FTL\crashlogs\ is empty - is it somewhere else? These are the files from My Games, but I don't think they are logs:
https://www.dropbox.com/s/jnx8vxkblbrgz ... s.zip?dl=0

Thanks
Adam
User avatar
isla
Posts: 325
Joined: Mon Mar 16, 2015 11:22 pm

Re: Blue screen crash on exit, Advanced Edition

Postby isla » Fri Oct 04, 2019 6:15 am

Let's switch to direct email: contact@subsetgames.com

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