Graphics corrupted
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- Posts: 4
- Joined: Sat Mar 17, 2018 8:24 pm
Graphics corrupted
I have a Windows 10 core 2 laptop with 4gb ram. When I load the game most of the graphics and text are corrupt.
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- Posts: 4
- Joined: Sat Mar 17, 2018 8:24 pm
Re: Graphics corrupted
Do you need any more information? I tried to attach a screenshot but got an error message about the number of attachments on the board.
- isla
- Posts: 350
- Joined: Mon Mar 16, 2015 11:22 pm
Re: Graphics corrupted
Hi Harry,
I'm going to guess that you have an AMD graphics card, as we've seen these a few times. If you shoot me a dxdiag report at contact@subsetgames.com I can help you find the driver updates you will need to fix this. To make a dxdiag report, press <Windows Key>+R to open the run dialog, then type dxdiag and hit enter. Once the DirectX Diagnostic Tool opens, press "Save All Information" to make a text file you can email to me that will have all your system specs.
I'm going to guess that you have an AMD graphics card, as we've seen these a few times. If you shoot me a dxdiag report at contact@subsetgames.com I can help you find the driver updates you will need to fix this. To make a dxdiag report, press <Windows Key>+R to open the run dialog, then type dxdiag and hit enter. Once the DirectX Diagnostic Tool opens, press "Save All Information" to make a text file you can email to me that will have all your system specs.
Isla S. - Email me for tech support, general questions, etc.